What We Do
Do you find planning your finances a bewildering prospect?
If so, it’s not surprising. The financial landscape is continually changing and we’re continually bombarded with information and helpful advice. No wonder that so many people make use of a professional financial adviser.
But even the first step of choosing an adviser (and knowing what questions to ask!) can be tough. Obviously, you need to have confidence in your adviser’s ability. But just as important, you need to be sure that your adviser will take the time to understand your financial goals and explain your options in plain, straightforward language.
And that’s where Inspire Financial Planning can help. Our advice is provided by Matthew Randall APFS AIFP. As a Chartered Financial Planner, Matthew has achieved the highest industry standards in knowledge and professionalism. With years of experience, he specialises in explaining financial options in clear jargon-free terms.
Inspire Financial Planning offers independent advice on all aspects of financial planning for individuals and businesses. We also have access to a range of professional partners, so you can be assured of the highest-quality advice. Clients have the opportunity of an initial consultation at our expense, providing them with an opportunity to discuss their financial goals and aspirations.
Our financial planning solutions include:
Call Inspire Financial Planning today for a no-obligation chat and find out how we can help you plan for a brighter, more inspiring financial future.
What protection do I have?
Your adviser will always endeavour to ensure the products recommended are suitable for you. When the adviser is advising you on regulated products (including investments, insurance and some forms of mortgages) you have the protection of the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).
If you are unhappy about the advice or service you have received you should firstly contact the firm that provided the advice or service. This gives them the chance to put things right and/or to provide their own version of events. Should you remain dissatisfied you may be entitled to refer your complaint to the FOS who will investigate the complaint independently and make a ruling. The FOS work with customers and financial advisers to resolve a complaint, and when they do have to make a ruling it is binding upon the firm. Full details of how to contact the FOS together with information about how to complain are available from their website – www.financial-ombudsman.org.uk or by telephoning 0800 023 4 567.
If you try to submit a complaint to a firm and the firm is dissolved, or unable to meet its obligations, you may have recourse to the FSCS (Financial Services Compensation Scheme). This service is funded by levies on firms that are authorised by the Financial Conduct Authority to protect customers where firms have closed or gone into liquidation.
Anything else I should know?
Some financial advisers do give advice on products that are not regulated by FCA – such as general taxation and some Buy-to-Let mortgages. Your adviser will explain to you when you are receiving advice on an unregulated product. It is important you are happy with the advice as you may not have the added protection of the FOS or FSCS when dealing with some unregulated products.